Fred Meyer Jewelers, located at 3700 Rivertown Pkwy SW, Grandville, MI 49418, is a jewelry store well-regarded for its engagement ring creation services. With a focus on diamonds, watches, and fine jewelry, this store offers a range of options for couples looking to celebrate their love. Customers appreciate the knowledgeable and friendly staff, which contributes to a positive shopping experience.
Overall, customer feedback reveals a mixed sentiment regarding service and product quality, with some reviews highlighting helpful staff and a wide selection of jewelry, whilst others express dissatisfaction with customer service and the closing of locations. The store's closure announcement has left many regular patrons feeling disheartened.
Overall Sentiment from Online Customer Reviews:
- Positive: 65%
- Neutral: 20%
- Negative: 15%
Highlighted Reviews:
Best Review: Lisa commended the exceptional customer service, especially recalling her experiences with a dedicated employee who remembered her after several visits and provided meaningful assistance with her jewelry needs.
Worst Review: Daniel expressed frustration over the lack of follow-up on warranty services, sharing his disappointment after purchasing a high-value engagement ring with assurances of a lifetime warranty that were not honored.
**Operating Hours:**
- Monday to Saturday: 10 AM - 9 PM
- Sunday: 12 PM - 6 PM
**Staff Members Mentioned:**
- Tammy
*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.
Positivity Score: 75%
Total Customer Feedback Reviewed: 70
Store Phone Number: (616) 257-0339