Helzberg Diamonds Grandville MI

Helzberg Diamonds, located at 3700 Rivertown Pkwy Suite 1030, Grandville, MI 49418, operates in Kent County and offers a comprehensive range of jewelry services specializing in engagement ring creation. With an impressive collection of diamonds and customizable options, customers can design the perfect engagement ring tailored to their tastes. The store prides itself on high-quality craftsmanship and excellent customer service, featuring a dedicated team of jewelry experts.

Customer feedback on this store presents a mixed sentiment. Overall, it shows a solid positive reception, with 4.4 out of 5 stars from 147 reviews. Positive sentiments account for 70%, neutral sentiments for 20%, and negative for 10%. Many customers commend the helpful and knowledgeable staff, including Mitch, Kristin, and others, who provide a welcoming atmosphere and guide clients through the selection process. However, some negative reviews mentioned concerns such as delays in service and difficulties with jewelry repairs.

**Operating Hours:**
- Tuesday: 11:00 AM - 7:00 PM
- Wednesday: 11:00 AM - 7:00 PM
- Thursday: 11:00 AM - 7:00 PM
- Friday: 11:00 AM - 8:00 PM
- Saturday: 11:00 AM - 8:00 PM
- Sunday: 12:00 PM - 6:00 PM
- Monday: 11:00 AM - 7:00 PM

**Staff Members Mentioned:**
- Mitch
- Kristin

Best Review:
Nicole noted a positive experience around her engagement ring sizing appointment, appreciating the attentive service and selection available at Helzberg.

Worst Review:
Brian expressed disappointment with the long service times and poor communication regarding jewelry repairs, which led to significant frustration.

*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.