Rogers & Hollands Jewelers RiverTown Crossings Grandville MI

Rogers & Hollands Jewelers, located in Grandville, MI, is a distinguished jewelry store specializing in engagement ring creation. With an extensive selection of exquisite rings, the store offers customers the opportunity to work closely with knowledgeable staff to customize a unique design that fits their vision and budget. The store is renowned for its commitment to quality and customer service, creating a welcoming atmosphere for all who enter.

Address: 3700 Rivertown Pkwy, RiverTown Crossings, Grandville, MI 49418
Phone: (616) 257-8900

Operating Hours:
- Monday: 11:00 AM - 7:00 PM
- Tuesday: 11:00 AM - 7:00 PM
- Wednesday: 11:00 AM - 7:00 PM
- Thursday: 11:00 AM - 7:00 PM
- Friday: 11:00 AM - 8:00 PM
- Saturday: 11:00 AM - 8:00 PM
- Sunday: 12:00 PM - 6:00 PM

The store operates in Kent County and provides a variety of services including custom jewelry design, engagement ring creation, and repair services. Many customers have praised the staff for their professionalism and helpfulness, particularly mentioning individuals like Courtney and Tony for their attentive service during the ring selection process.

Overall Sentiment from Online Customer Reviews: 71% positive, 17% neutral, 12% negative. The majority of reviews highlight the exceptional service and quality of the jewelry, although some customers have expressed frustration regarding warranty policies and customer communication.

Best Review: A customer commended Tony for his exceptional service while selecting a necklace, providing reassurance about their choice. The customer was thrilled with the gift they found on Tony's recommendation.

Worst Review: Another customer expressed disappointment in the service regarding a custom ring design that failed to meet expectations, feeling misled during the consultation process, which resulted in a stressful experience.

*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.