Talsma Jewelers, located at 4000 Chicago Dr SW, Grandville, MI 49418, is a local, family-owned jewelry store serving Kent County. The shop offers a variety of services, notably in engagement ring creation, providing customers with personalized options tailored to their preferences. Known for its focus on quality, Talsma Jewelers has drawn attention for both its fine craftsmanship and the supportive nature of its staff.
With 22 reviews analyzed, customers have expressed mixed feelings about their experiences at Talsma Jewelers. **Overall Sentiment from Online Customer Reviews:** 45% Positive, 30% Neutral, 25% Negative.
Positive reviews highlight the excellent quality of service, particularly in engagement ring selection and repair. Customers frequently compliment the friendly atmosphere and competitive pricing, especially for services like watch battery replacement. Conversely, some negative feedback points to limited selection and instances of unwelcoming behavior from staff.
**Opening Hours:**
- Monday to Friday: 10 AM - 5 PM
- Saturday: 10 AM - 3 PM
- Sunday: Closed
**Staff Members:**
- Elk and Maria (Owners)
**Best Review:** Greg praised the store for its great prices and friendly service, emphasizing the positive interactions with the staff.
**Worst Review:** A customer named George expressed dissatisfaction with the selection and staff attitude, stating that the experience did not meet expectations.
*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.*
Positivity Score: 60%
Total Customer Feedback Reviewed: 22
Store Phone Number: 6165380060