Giorgio Conti Jewelers, located at 22637 Woodward Ave, Ferndale, MI 48220, operates in Oakland County and is a well-regarded establishment for creating exquisite engagement rings. The jeweler is known for its personalized services, including custom jewelry design and high-quality repair services. The team at Giorgio Conti includes experienced staff members like Joe and Rita, who are praised for their knowledge and dedication in assisting customers with their jewelry selection.
With a total of 114 reviews, the overall sentiment from online customer reviews is positive.
Overall Sentiment from Online Customer Reviews:
- Positive: 85%
- Neutral: 10%
- Negative: 5%
Positive reviews highlight the exceptional customer service and the quality of engagement rings, with many customers expressing satisfaction with their custom designs. Customers often mention the welcoming atmosphere and the expertise of the staff, stating that they received invaluable assistance in crafting their dream rings.
On the other hand, a few negative reviews point out issues with warranty claims and dissatisfaction with product quality, suggesting potential concerns in these areas.
Best Review: One customer, Kelly, appreciated the stunning nature of their engagement ring, noting the outstanding service they received throughout the selection process, and expressing eagerness to return for future purchases.
Worst Review: Another customer, Karen, expressed frustration with the warranty management and noted that unclear communication about follow-up inspections had led to dissatisfaction regarding their service.
Operating Hours:
- Monday: 10 AM - 6 PM
- Tuesday: 10 AM - 6 PM
- Wednesday: 10 AM - 6 PM
- Thursday: 10 AM - 7 PM
- Friday: 10 AM - 6 PM
- Saturday: 10 AM - 6 PM
- Sunday: Closed
Staff Members: Joe, Rita
* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 90%
Total Customer Feedback Reviewed: 114
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