Jean's Jewelry is a reputable jewelry store located in Westminster, CA, within the Asian Garden Mall. Specializing in creating bespoke engagement rings, Jean's Jewelry offers a variety of services including custom jewelry design, on-site repair, and appraisals. The store is praised for its extensive selection of high-quality diamonds and gold pieces, making it an ideal choice for those seeking engagement rings tailored to their specifications. The owner, Tho Luu, and her team are recognized for their professionalism, helpfulness, and knowledge of the jewelry trade.
The store operates in Orange County and maintains the following hours:
| Day | Hours |
|-----------|----------------|
| Monday | 10:00 AM - 6:00 PM |
| Tuesday | 10:00 AM - 6:00 PM |
| Wednesday | 10:00 AM - 6:00 PM |
| Thursday | 10:00 AM - 6:00 PM |
| Friday | 10:00 AM - 6:00 PM |
| Saturday | 10:00 AM - 6:00 PM |
| Sunday | 10:00 AM - 6:00 PM |
With a total of 45 reviews compiled, the customer sentiment showcases a mix of experiences.
Overall Sentiment from Online Customer Reviews:
Positive: 60%
Neutral: 20%
Negative: 20%
Positive reviews highlight the knowledgeable staff and the exceptional quality of the creations they offer. Customers express satisfaction with custom designs and timely services. Conversely, some negative feedback points to experiences with perceived rudeness from staff and pricing concerns.
Best Review:
A customer praised the jewelry quality and the exceptional service provided by Tho Luu, mentioning that she was kind and thorough in assisting them in finding the perfect ring.
Worst Review:
Another reviewer expressed dissatisfaction with rude interactions during a visit, highlighting concerns about the staff's attitude towards customers.
* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 70%
Total Customer Feedback Reviewed: 45
Store Phone Number: 7146362303