Kay Jewelers Westminster Mall in Westminster CA

Kay Jewelers, located at 16414 Beach Blvd, Westminster, CA 92683, operates within Orange County and specializes in engagement ring creation and a variety of other jewelry services. Customers have praised the store for excellent customer service, with staff members like Lindsey, Maria, and Lexy noted for their friendliness and attentiveness during the ring selection process. This location offers custom design, appraisals, repairs, and a great variety of jewelry, making it a top choice for engagements and special occasions.

However, some customer experiences have been mixed; a few clients expressed frustrations regarding long wait times and inconsistent service. Despite this, the overall sentiment leans positive, with many appreciating the store's welcoming atmosphere.

Operating Hours:
- Saturday: 10:00 AM - 8:00 PM
- Sunday: 12:00 PM - 6:00 PM
- Monday: 11:00 AM - 7:00 PM
- Tuesday: 11:00 AM - 7:00 PM
- Wednesday: 11:00 AM - 7:00 PM
- Thursday: 11:00 AM - 7:00 PM
- Friday: 10:00 AM - 8:00 PM

Total number of reviews reviewed: 144

Overall Sentiment from Online Customer Reviews:
Positive: 70%
Neutral: 15%
Negative: 15%

Best Review:
A customer highlighted the helpfulness and warm demeanor of staff members like Lindsey, who guided them through the engagement ring resizing process efficiently and with genuine care.

Worst Review:
Another customer mentioned frustration with long wait times and poor communication when trying to resolve an issue regarding the size of a wedding ring, leading to feelings of being undervalued as a customer.

*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.