Kim Thinh Jewelry, located at 9527 Bolsa Ave, Westminster, CA 92683, is a reputable destination for those interested in creating engagement rings and other fine jewelry. With a phone number of (714) 775-8505, this jewelry store is known for its quality craftsmanship and personalized service. The staff is noted for being accommodating and knowledgeable, providing customers with a wide range of options for custom engagement rings, allowing for special design requests to suit individual tastes.
In total, 13 reviews were analyzed from various sources. Customers have remarked on the welcoming atmosphere and the helpful nature of the staff. However, some have expressed dissatisfaction regarding service times and the quality of certain repairs, particularly battery replacements for watches.
Overall Sentiment from Online Customer Reviews:
The overall sentiment from online reviews shows a balanced response atmosphere, with approximately 60% positive feedback, 25% neutral, and 15% negative critique.
Highlight Reviews:
Best Review: Janet praised the owner's kindness and highlighted the store's excellent pricing for jewelry repairs and customizations. She appreciates the straightforward approach taken by the staff.
Worst Review: Ken highlighted a negative experience involving a battery replacement for his watch, stating he felt the service was poor, leading to dissatisfaction with the condition of the item returned to him.
Operating Hours:
- Sunday: 10:30 AM - 5:00 PM
- Monday: 10:00 AM - 6:00 PM
- Tuesday: 10:00 AM - 6:00 PM
- Wednesday: 10:30 AM - 6:00 PM
- Thursday: 10:30 AM - 6:00 PM
- Friday: 10:00 AM - 6:00 PM
- Saturday: 10:00 AM - 5:00 PM
*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.
Positivity Score: 72.5%
Total Customer Feedback Reviewed: 13
Store Phone Number: 7147758505