Ngoc Quang Jewelry, Westminster CA

Ngoc Quang Jewelry, located at 9200 Bolsa Ave Ste 126, Westminster, CA 92683, is a noteworthy jeweler specializing in engagement ring creation and a variety of jewelry services. This family-owned establishment, well-regarded for its selection of GIA certified diamonds and gems, has been serving the Westminster area in Orange County for over 20 years. Customers have praised the staff's professionalism and knowledge, with many highlighting the exceptional service provided by owner Thuy, who is noted for her friendly and accommodating approach.

Operating hours are as follows:

| Days | Hours |
|-----------|----------------|
| Monday | 11:00 AM - 5:00 PM |
| Tuesday | 11:00 AM - 5:00 PM |
| Wednesday | Closed |
| Thursday | 11:00 AM - 5:00 PM |
| Friday | 11:00 AM - 5:30 PM |
| Saturday | 11:00 AM - 6:00 PM |
| Sunday | 11:00 AM - 6:00 PM |

There are 54 reviews reviewed, which present a mixed sentiment among customers.

Overall Sentiment from Online Customer Reviews:
Positive sentiments account for about 68% of reviews, while neutral responses make up approximately 20%. Negative sentiments comprise about 12%.

Highlighting the positives, numerous customers commend the quality of the jewelry and the custom engagement rings, expressing satisfaction with the experienced staff who guide them through the selection process. However, some reviews indicate experiences of discomfort due to perceived rudeness from certain staff members and issues regarding the return policy, citing dissatisfaction with both service and product quality.

Best Review:
Elizabeth highlighted the exceptional help she received in choosing the perfect engagement ring, noting how the staff worked closely with her to ensure a delightful experience.

Worst Review:
Kim shared a negative experience regarding poor customer service after purchasing a ring, expressing disappointment with how her concerns were handled and feeling that the store was not accommodating.

*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.

Staff members mentioned include Thuy and Dustin.