Scorpion Jewelers, located at 2019 Westminster Mall, Westminster, CA, is a beloved local destination for those looking to create custom engagement rings and find exquisite jewelry in Orange County. With a reputation for excellent customer service, the friendly team, including the knowledgeable owner Bob and staff member Vicky, are committed to helping clients craft unique, meaningful pieces that truly reflect their tastes and preferences.
Customers appreciate the personalized attention they receive, with many noting how Bob and Vicky take the time to guide them through the design process, ensuring they feel comfortable and supported in their choices. The store's atmosphere is described as welcoming, fostering a genuine connection with clients. Additionally, reviewers mention the variety of services offered, from custom ring creation to resizing and repairs, highlighting the quality craftsmanship.
Customer Sentiment: Approximately 80% of customers express high satisfaction with their experiences, while 10% share neutral thoughts and another 10% mention some concerns.
Opening Hours:
Monday to Friday: 10:00 AM – 9:00 PM
Saturday: 10:00 AM – 8:00 PM
Sunday: 11:00 AM – 6:00 PM
Best Review: Marc praised the store's exceptional service, noting how helpful and knowledgeable the staff were during his diamond selection process.
Worst Review: Colette felt disappointed by a staff member's presumptive comments regarding her budget, which led her to take her business elsewhere, despite her initial interest in purchasing a ring.
This overview is based on customer feedback gathered from Yelp, Google, and Facebook.
Positivity Score: 85%
Total Customer Feedback Reviewed: 38
Store Phone Number: 7148960938