Precious Jewels by Ngoc Bich, Westminster, CA

Precious Jewels by Ngoc Bich, located at 9200 Bolsa Ave, Suite 113, Westminster, CA 92683, offers an impressive selection of engagement rings and custom jewelry services. With a history dating back to 1980, this family-owned jeweler prides itself on quality craftsmanship and personalized service. Patrons have noted the store's fair pricing and attentive staff, particularly praising the helpfulness of the daughter, who’s often recognized for her knowledge and customer service.

The reviews indicate a mix of experiences; positive feedback highlights the welcoming atmosphere and competitive prices, with several customers reporting satisfaction with their engagement ring purchases. However, some negative reviews point out issues with pricing transparency and customer service dynamics, particularly with the owner, whom some describe as less approachable.

Operating hours are:
- Monday to Thursday: 10:30 AM - 6:30 PM
- Friday to Sunday: 10:30 AM - 6:30 PM

Phone Number: (714) 899-1200

Overall Sentiment from Online Customer Reviews:
The overall sentiment from the gathered reviews reflects a 62% positive, 18% neutral, and 20% negative atmosphere. Customers appreciate the high-quality merchandise and family-oriented service, but some express concerns over pricing practices and customer engagement.

Best Review:
A customer named Sharon appreciated the attentive service and fair pricing when purchasing an engagement ring and wedding band; she noted how the staff went above and beyond to assist her with the stone setting and appraisal process.

Worst Review:
A reviewer named Jim found the service disappointing, describing an unpleasant interaction with older staff members and expressing frustration over what he perceived as a lack of respect towards potential customers.

* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.