King Jewelers, located at 4121 Hillsboro Pike, Nashville, TN 37215, operates in Davidson County and offers a range of services with a special focus on engagement ring creation. The store is known for its extensive selection of fine jewelry, luxury timepieces, and custom design services. King Jewelers prides itself on its personalized customer service, with many reviews highlighting the knowledgeable staff, including David, Denice, and Tim, who assist customers in selecting or designing the perfect piece.
The store has received 307 reviews in total. Many customers appreciate the attentive service, especially during the engagement ring buying process. Staff members are often acknowledged for their patience and expertise, creating a comfortable atmosphere for shoppers, particularly first-time buyers. However, there are also concerns about individual staff experiences, with some customers noting negative interactions that resulted in discomfort.
Overall Sentiment from Online Customer Reviews:
Positive: 78%
Neutral: 15%
Negative: 7%
**Best Review:** A customer praised the extensive selection and outstanding customer service while purchasing a Tudor watch. The attention from staff, particularly Denice, and the personalized follow-up made a lasting impression.
**Worst Review:** A negative experience was reported by a customer who felt rushed and uncomfortable during an engagement ring sizing, leading to dissatisfaction with the service quality.
**Operating Hours:**
- Monday: 10:00 AM - 6:00 PM
- Tuesday: 10:00 AM - 6:00 PM
- Wednesday: 10:00 AM - 6:00 PM
- Thursday: 10:00 AM - 6:00 PM
- Friday: 10:00 AM - 6:00 PM
- Saturday: 10:00 AM - 5:00 PM
- Sunday: Closed
Staff Members Mentioned: David, Denice, Tim
*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.*
Positivity Score: 85.5%
Total Customer Feedback Reviewed: 307
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