Peacock Jewelers is a respected jeweler known for its exceptional engagement ring creation and customer service in Nashville, Davidson County. With a history dating back to 1884, this family-owned store is located at 1713 21st Ave S, Nashville, TN 37212, and can be reached at 1.615.500.3194. The dedicated staff, including owner Joey, focuses on crafting unique, handcrafted jewelry that reflects the individuality of each customer.
Peacock Jewelers provides a wide range of services, including jewelry repairing, custom designs, and urgent repair needs. Customers appreciate the atmosphere of the shop, often noting the friendly and accommodating staff who create a welcoming experience. However, there have been some concerns about the consistency of customer service, with a few negative experiences reported regarding staff interactions.
Overall, this jeweler has garnered a total of 122 reviews, showcasing a mix of sentiments.
### Overall Sentiment from Online Customer Reviews:
- Positive: 70%
- Neutral: 20%
- Negative: 10%
### Best Review:
Frederick praised the great customer service and unique jewelry pieces, describing Joey and the team as true gems in the industry.
### Worst Review:
Megan expressed disappointment due to issues with a service where an heirloom ring was mishandled, indicating that the staff's communication could have been more professional.
**Hours of Operation:**
- Monday: 11:00 AM - 7:30 PM
- Tuesday: 11:00 AM - 7:30 PM
- Wednesday: 11:00 AM - 7:30 PM
- Thursday: 11:00 AM - 7:30 PM
- Friday: 11:00 AM - 7:30 PM
- Saturday: 11:00 AM - 7:30 PM
- Sunday: 12:00 PM - 6:30 PM
**Staff Members:**
- Joey (Owner)
*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.*
Positivity Score: 80%
Total Customer Feedback Reviewed: 122
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