Alpine Clocks and Jewelers, located at 1901 Veterans Memorial Blvd in Metairie, LA, offers an array of services including clock and watch repairs, jewelry repair, and knife sharpening. However, recent customer experiences curtail a celebratory tone. This once-popular store has garnered a less-than-stellar reputation, drawing attention to varying levels of service and repairs that often leave customers dissatisfied.

The shop provides a selection of products, yet many reviews suggest that customer service leaves much to be desired. From excessive wait times for repairs to complaints about damaged items, feedback indicates a troubling trend. Staff may not always be equipped to handle inquiries effectively, leading to frustrations among visitors.

Customer Sentiment: Approximately 80% of customers express dissatisfaction, with 10% remaining neutral and about 10% conveying some level of satisfaction with the experience.

Opening Hours:

Monday to Saturday: 10:00 AM – 5:00 PM
Sunday: Closed

Best Review: One satisfied customer found the watch battery replacement to be quick and reasonably priced, appreciating the efficiency of the service.

Worst Review: Another customer detailed an agonizing experience that involved a long wait for a clock repair, only to receive it back in disarray and without any acknowledgment of the poor service received.

This overview is based on customer feedback gathered from Yelp, Google, and Facebook.