Hiller Jewelry, located at 433 Metairie Rd Ste 204, Metairie, LA 70005, has been serving the New Orleans area since 1918, specializing in loose diamonds and custom engagement ring design. They offer a range of services, from creating personalized engagement rings to providing repair services for existing jewelry pieces. The team, known for its welcoming atmosphere, emphasizes a one-on-one approach to help clients find or create their perfect piece.
Overall, the store maintains a blend of positive and negative sentiments among customers. While many highlight the quality of the jewelry and attentive service, some express dissatisfaction with the repair process and quality control.
Overall Sentiment from Online Customer Reviews:
Positive: 66%
Neutral: 17%
Negative: 17%
**Highlight Reviews:**
Best Review: Michael praised Hiller Jewelry for their excellent customer service and fair pricing, noting the staff's helpfulness during the engagement ring selection process.
Worst Review: Kathryn criticized Hiller for the poor handling of her jewelry repairs, indicating that her rings were returned with issues and the staff was unhelpful regarding the discrepancies.
**Opening Hours:**
- Monday: Closed
- Tuesday: 10:00 AM - 5:00 PM
- Wednesday: 10:00 AM - 5:00 PM
- Thursday: 10:00 AM - 5:00 PM
- Friday: 10:00 AM - 5:00 PM
- Saturday: 10:00 AM - 4:00 PM
- Sunday: Closed
**Staff Members Mentioned:**
Lisa B.
Positivity Score: 74.5%
Total Customer Feedback Reviewed: 8