Sue's Jewelers, Metairie, LA

Sue's Jewelers, located at 3122 Metairie Road, Metairie, LA 70001, is a prominent name in jewelry creation, particularly renowned for their engagement ring services. With a phone contact of 504-832-0882 and operating hours from Tuesday to Saturday, 10 AM to 4:30 PM, this establishment offers a warm, welcoming atmosphere for those looking to create meaningful pieces. The shop has been in operation since the 1980s, providing a personal touch and attentive customer care, which has earned them a loyal clientele.

The reviews covered indicate a favorable reputation, with 31 reviews providing insights into customer experiences. Positive sentiments are evident, with numerous customers highlighting the knowledgeable staff, excellent customer service, and the personal approach taken in designing their jewelry. Customers appreciated the wide selection and quality of products, leading to an overall positive impression.

However, there are some negative reviews that mention delays in service and issues with communication, pointing out that improvements could be made in these areas to enhance customer satisfaction further.

Overall Sentiment from Online Customer Reviews:
Positive: 85%
Neutral: 10%
Negative: 5%

Best Review:
Alexander F. praised the exceptional customer care and service, noting the helpfulness of the staff in guiding him to an exquisite product design.

Worst Review:
Belinda L. expressed disappointment with the delay in the repair of a family heirloom bracelet, highlighting concerns over communication regarding the status of the repair.

*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.

| Opening Hours |
|---------------------|
| Tuesday: 10 AM - 4:30 PM |
| Wednesday: 10 AM - 4:30 PM |
| Thursday: 10 AM - 4:30 PM |
| Friday: 10 AM - 4:30 PM |
| Saturday: 10 AM - 4:30 PM |
| Sunday: Closed |
| Monday: Closed |

Staff members mentioned include Susan Bonano, the owner, who is noted for her dedicated customer service.