Diamond Exchange, located at 3655 Veterans Memorial Blvd, Metairie, LA 70002, operates as a family-owned jewelry store specializing in the creation of personalized engagement rings. Customers can contact them at (504) 456-3131. This jeweler offers a variety of services, including buying, selling, trading, and loaning gold, diamonds, and Rolex watches. The store is known for providing custom jewelry options and a selection of fine diamond jewelry.

Over the course of 46 reviews gathered for this overview, the overall sentiment from online customer reviews is mixed.

Overall Sentiment from Online Customer Reviews:
Positive: 60%
Neutral: 25%
Negative: 15%

Positive reviews highlight the knowledgeable and friendly staff, particularly noting the owner, Amir, who is praised for his professionalism and the welcoming environment he creates. Many customers appreciate the quality of the jewelry as well as the affordable prices.

On the other hand, negative reviews point out issues related to customer service, with some past customers experiencing difficulty during transactions and reporting unsatisfactory resolutions.

Best Review: Joseph praised the incredible service and competitive prices at Diamond Exchange, emphasizing his satisfaction with the friendly and attentive approach of the staff.

Worst Review: Carole reported a distressing experience regarding a missing Rolex and accused the owner of unprofessional behavior, stating that she was treated rudely during the incident.

*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.

| Opening Hours |
| ---------------------- |
| Monday: 10:00 AM - 6:00 PM |
| Tuesday: 10:00 AM - 6:00 PM |
| Wednesday: 10:00 AM - 6:00 PM |
| Thursday: 10:00 AM - 6:00 PM |
| Friday: 10:00 AM - 6:00 PM |
| Saturday: 10:00 AM - 4:00 PM |
| Sunday: Closed |

Staff mentioned: Amir