Bella Jewelry, located at 23 N Broadway, Aurora, IL 60505, is a distinguished jeweler specializing in the design and creation of engagement rings. With a strong emphasis on customer satisfaction and quality service, this jewelry store is renowned in the Kane County area. Customers appreciate the vast selection of customizable engagement rings, which come in various styles, including exquisite diamond settings and unique designs tailored to individual tastes.
The store also offers an array of services such as jewelry repair, watch repair, and various other custom jewelry options. Many reviews highlight the expertise of the staff, especially mentioning Daniel and his team for their knowledgeable and friendly approach. Additionally, the business has a solid online presence, boasting a 4.4-star rating from 81 Google reviews, as well as positive feedback on both Yelp and Facebook.
However, it's important to note the mix of sentiments expressed in the reviews. While many customers praise the craftsmanship and service they received, there are mentions of occasional pricing concerns and dissatisfaction with specific repairs.
Overall Sentiment from Online Customer Reviews:
Positive: 80%
Neutral: 15%
Negative: 5%
**Opening Hours:**
- Monday: 10:00 AM - 5:45 PM
- Tuesday: 10:00 AM - 5:45 PM
- Wednesday: 10:00 AM - 5:45 PM
- Thursday: 10:00 AM - 5:45 PM
- Friday: 10:00 AM - 5:45 PM
- Saturday: 10:00 AM - 3:45 PM
- Sunday: Closed
**Staff Members Mentioned:**
- Daniel
Best Review: A customer lauded Bella Jewelry for its exceptional service in creating a custom engagement ring, highlighting the team's attentiveness and focus on bringing their vision to life.
Worst Review: One reviewer expressed disappointment regarding the pricing and perceived lack of value for a chain purchased, stating they felt misled about its quality.
*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 87.5%
Total Customer Feedback Reviewed: 84
Store Phone Number: 6308979282