Doerner Jewelers is a family-owned jewelry store located at 115 S Main St, Algonquin, IL 60102, specializing in the creation of exquisite engagement rings and custom designs. With over six decades of experience, they are well-known in McHenry County for their competitive pricing and knowledgeable staff. The owner, Gabriele, along with the team, is dedicated to offering personalized service, helping customers choose the perfect setting and diamond for their engagements.

Services include jewelry repair, custom design, and purchasing of gold and jewelry. Doerner Jewelers ensures customers receive a high level of care and attention throughout their shopping experience. The reviews suggest that while many customers appreciate the friendly service and expert craftsmanship, there have been notable instances of dissatisfaction regarding customer service and pricing discussions.

Overall Sentiment from Online Customer Reviews:
- Positive: 60%
- Neutral: 20%
- Negative: 20%

Customer sentiments reflect a blend of favorable experiences with the quality of jewelry and staff, countered by some critical feedback on service interactions.

Best Review: A customer praised the engagement ring design process, highlighting the attentive and knowledgeable staff who took their time to ensure a perfect fit and choice.

Worst Review: Another customer expressed dissatisfaction with how they were treated during the negotiation process for selling jewelry, describing the encounter as rude and unprofessional.

Opening Hours:
| Day | Hours |
|-----------|------------------|
| Monday | Closed |
| Tuesday | 11:00 AM - 6:00 PM|
| Wednesday | 11:00 AM - 6:00 PM|
| Thursday | 11:00 AM - 7:00 PM|
| Friday | 11:00 AM - 6:00 PM|
| Saturday | 10:00 AM - 4:00 PM|
| Sunday | Closed |

Staff Mentioned: Gabriele.

* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.