Fox Valley Watch & Jewelry Repair, located at 2264 Fox Valley Center Dr Suite D22, Aurora, IL 60504, offers a variety of jewelry services, specializing in watch and jewelry repairs, including engagement ring creation. The store is known for its well-trained technicians and customer service. Despite the range of services provided, customer feedback indicates a mixed reputation.

Operating hours are as follows:
- Monday to Thursday: 10 AM - 8 PM
- Friday: 10 AM - 9 PM
- Saturday: 9 AM - 9 PM
- Sunday: 11 AM - 6 PM

Overall Sentiment from Online Customer Reviews:
Based on a review analysis including 89 customer reviews, the overall sentiment is approximately 35% Positive, 10% Neutral, and 55% Negative. Many customers appreciate the quality of the workmanship and friendly staff, while others have reported overpricing and unsatisfactory experiences.

Best Review:
A review by Mohammad Rafy highlighted the exceptional service at Fox Valley. He noted the friendliness of the staff and their ability to handle high-end watches, making recommendations for repairs, which he found very helpful.

Worst Review:
Liz A. expressed frustration over her experience, stating that her watch was scratched during a routine battery replacement. She found the service to be unprofessional and felt that the establishment did not take responsibility for the damage caused.

* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.

**Staff Members:**
- No specific staff members were mentioned in the reviews.