Better Jewelers, located at 2901 University Ave, Ste 7 in Columbus, GA, is a beloved local shop renowned for its engagement ring creation and repair services. Serving Muscogee County, this family-operated business combines craftsmanship with community spirit, garnering a solid reputation over its years in operation.
Jon Oswalt, the owner, along with his welcoming team, is dedicated to making the process of designing a custom engagement ring a personal and enjoyable experience. Customers often mention the friendly atmosphere and the staff's willingness to listen to their ideas, ensuring a collaborative approach to each unique piece. Many appreciate the swift turnaround for repairs and the fair pricing on buying gold and silver, making it a go-to destination for various jewelry needs.
Customer Sentiment: Around 80% of patrons are extremely pleased with their experiences, while about 10% have shown neutral feelings, and another 10% have raised some concerns.
Opening Hours:
Monday to Friday: 10:00 AM – 6:00 PM
Saturday: 10:00 AM – 3:00 PM
Sunday: Closed
Best Review: Nikki praised the staff for their warmth and support, noting that they helped her family immensely while providing outstanding service.
Worst Review: James expressed disappointment over concerns regarding pricing and felt that the communication could have been better during his experience.
This overview is based on customer feedback gathered from Yelp, Google, and Facebook.
Positivity Score: 85%
Total Customer Feedback Reviewed: 91