Gold & Silver Trading Center, located at 3717 Gentian Blvd, Columbus, GA 31907, offers a range of services with a strong focus on custom engagement ring creation. The store positions itself as a reliable place for purchasing high-quality jewelry, including gold, diamonds, and Rolexes, and they also accept items for cash loans. Customers appreciate the friendly and dedicated staff, highlighting their ability to assist with jewelry repairs and adjustments at no charge.

However, reviews reflect mixed experiences. While many customers praise the store’s hospitality, helpfulness, and unique selection of vintage jewelry, others have expressed concerns about unfair pricing and negative interactions. Reports of unsatisfactory customer service and issues with ring replacements have also been noted, suggesting a need for more consistent customer care.

Overall Sentiment from Online Customer Reviews:
- Positive: 50%
- Neutral: 20%
- Negative: 30%

Highlight Reviews:
Best Review: Mary Davis commends the store for its quality silver jewelry and friendly service, recommending them as a trustworthy hometown establishment.
Worst Review: Mike H. criticized the store for a bait-and-switch incident involving a ring, feeling deceived and expressing frustration over his experience during a significant purchase.

*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.

| Opening Hours |
|----------------------|
| Monday: 10 AM - 5:30 PM |
| Tuesday: 10 AM - 5:30 PM |
| Wednesday: 10 AM - 5:30 PM |
| Thursday: 10 AM - 5:30 PM |
| Friday: 10 AM - 5:30 PM |
| Saturday: 10 AM - 2 PM |
| Sunday: Closed |

Staff members mentioned include Bob and Diane.