Schomburg's Jewelers, located at 1640 Rollins Way, Columbus, GA 31904, stands out as Georgia’s oldest fifth-generation jeweler, offering a remarkable selection for engagement ring creation and related services. Known for its high-quality craftsmanship, the store showcases a wide array of stunning engagement rings, diamonds, and fine jewelry, all complemented by exemplary customer service.
Operating hours are as follows:
- Monday to Friday: 10 AM - 5:30 PM
- Saturday: 10 AM - 2 PM
- Sunday: Closed
Phone: (706) 327-7489
With 43 customer reviews analyzed, Schomburg's Jewelers presents a mixed sentiment from patrons. Customers often praise the knowledgeable and friendly staff, highlighting the store's dedication to quality and its extensive selection for special occasions such as engagements. Positive sentiments account for approximately 60%, while neutral experiences contribute around 25%, and negative feedback makes up about 15%.
Positive reviews consistently note the pleasant and helpful nature of the staff, with several customers expressing satisfaction with their engagement rings and the overall shopping experience.
However, there are notable concerns regarding communication and service consistency. Some reviewers express disappointment over delayed services and the need for improved customer follow-up.
Best Review:
A reviewer named Andrew noted his happiness with multiple purchases from Schomburg's, specifically praising both the quality and selection of jewelry, including his wife's engagement ring and wedding bands.
Worst Review:
Rick shared a negative experience detailing frustrations with customer service and communication issues during his engagement ring purchase, ultimately choosing to stop patronizing the store.
*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.
Positivity Score: 72.5%
Total Customer Feedback Reviewed: 43
Store Phone Number: 7063277489