Zales Jewelers - Peachtree Mall, Columbus, GA

Zales Jewelers at Peachtree Mall, located at 3507 Manchester Expy, Suite 21, Columbus, GA 31909, is known for its extensive selection of engagement rings and impeccable customer service. The store operates in Muscogee County and is recognized for its ability to cater to clients looking for both classic and contemporary styles in diamond and precious jewelry. Customers have repeatedly praised the staff, particularly Beverley and Belinda, for their patience, knowledge, and dedication to guiding customers through the engagement ring creation process. Additionally, Zales offers various services, including custom jewelry design, ring resizing, and cleaning and inspection, ensuring that all jewelry pieces retain their brilliance and quality.

Operating hours for Zales Jewelers are as follows:
- Thursday: 11:00 AM - 7:00 PM
- Friday: 10:00 AM - 8:00 PM
- Saturday: 10:00 AM - 8:00 PM
- Sunday: 12:00 PM - 6:00 PM
- Monday: 11:00 AM - 7:00 PM
- Tuesday: 11:00 AM - 7:00 PM
- Wednesday: 11:00 AM - 7:00 PM

Phone number: (706) 324-0468

Overall Sentiment from Online Customer Reviews:
There is a substantial compilation of 170 reviews reflecting the experiences of various customers. Positive sentiments dominate, with approximately 75% expressing satisfaction with the service and jewelry quality, while 15% remain neutral, and about 10% report negative experiences.

Best Review:
KJ shared an upbeat experience, highlighting how Beverley helped them find the perfect gift for a teacher. The friendly staff made the shopping experience enjoyable, especially with a young child in tow.

Worst Review:
Yvonne recounted a frustrating encounter involving a wedding ring exchange where a miscommunication led to her husband feeling pressured to repurchase a ring at a higher price. The lack of support in resolving this issue left a negative impression.

*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.

Staff members mentioned: Beverley, Belinda.