O'Connell's Coins & Jewelry, located at 2499 Airport Thruway, Columbus, GA 31904, is a well-regarded establishment specializing in the buying and selling of coins, jewelry, and particularly, engagement rings. The store is known for its friendly atmosphere and knowledgeable staff, creating a welcoming environment for customers interested in custom jewelry design.

Positive reviews highlight the expertise of the staff and the variety of options available for engagement rings. Customers appreciate the family-owned nature of the business, fostering a sense of trust and personalized service. Many indicate that the owner, often referred to by name, is actively involved in ensuring a quality customer experience and fair pricing, particularly for precious metals and unique items.

However, some negative feedback emphasizes issues with customer service, especially when customers feel overlooked or treated poorly for inquiring about lower-priced items. Such experiences have led to a sentiment of dissatisfaction among a segment of the clientele.

Overall, O'Connell's Coins & Jewelry has received a total of 150 reviews with varied opinions.

Overall Sentiment from Online Customer Reviews:
Positive: 70%
Neutral: 20%
Negative: 10%

**Opening Hours**:
- Monday: 10:00 AM - 6:00 PM
- Tuesday: 10:00 AM - 6:00 PM
- Wednesday: 10:00 AM - 6:00 PM
- Thursday: 10:00 AM - 6:00 PM
- Friday: 10:00 AM - 6:00 PM
- Saturday: 10:00 AM - 6:00 PM
- Sunday: Closed

Best Review: A customer praised O'Connell's for creating a fantastic experience, expressing appreciation for the friendly staff and the warm environment they encountered over the years.

Worst Review: A different customer expressed frustration over being treated poorly when seeking to buy less expensive items, feeling that the staff had belittled them and suggesting they would rather travel to a larger city for better treatment.

* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.