KAY Jewelers, located at 3131 Manchester Expy., Ste. 40, Columbus, GA 31909, operates in Muscogee County and is open daily for customer convenience. This jewelry store is known for its engagement ring creation and offers a variety of services, including jewelry maintenance, repairs, custom orders, and appraisals. The staff is described as knowledgeable and helpful, providing a supportive experience for customers looking for the perfect ring.

Operating Hours:
- Monday: 10:00 AM - 8:00 PM
- Tuesday: 10:00 AM - 8:00 PM
- Wednesday: 10:00 AM - 8:00 PM
- Thursday: 10:00 AM - 8:00 PM
- Friday: 10:00 AM - 8:00 PM
- Saturday: 10:00 AM - 8:00 PM
- Sunday: 11:00 AM - 7:00 PM

Overall Sentiment from Online Customer Reviews:
Positive: 60%
Neutral: 20%
Negative: 20%

KAY Jewelers has compiled a total of 136 customer reviews, showing a mix of positive and negative sentiments. Positive feedback highlights the excellent customer service and the helpful nature of staff members, including managers and associates like Scott and Amanda. However, some reviews express dissatisfaction with the pricing and service delays, pointing to a need for improvement in certain areas.

Best Review:
Ben praised the exceptional service provided by staff members Lanie and the team, highlighting their commitment to customer satisfaction.

Worst Review:
Nashua expressed frustration with the long repair waiting time for her ring, noting the lack of concern from the management regarding her situation.

*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.