Love's Jewelers and Pawn, located at 2111 Manchester Expy Ste 3 in Columbus, GA, has established itself as a local favorite for those seeking to create their dream engagement ring. Serving Muscogee County, this shop has garnered favorable attention, boasting a blend of jewelry sales, repairs, and pawn services, making it a versatile choice for customers.

The friendly and attentive staff, including Gene and Jasmine, are frequently praised for their exceptional customer service and expertise in both custom designs and repairs. Many customers enjoy the personalized experience, noting how the team actively listens to their needs and offers constructive advice throughout the process. The welcoming atmosphere is often mentioned, making the shop a comfortable place for both first-time buyers and seasoned jewelry aficionados. However, there are a few reviews pointing out that some customers experienced inconsistency in service and pricing, leading to a varied experience for some.

Customer Sentiment: Approximately 80% of customers are highly satisfied, while 10% have expressed neutral feelings and 10% have encountered issues.

Opening Hours:
- Monday to Friday: 9:00 AM – 6:00 PM
- Saturday: 9:00 AM – 3:00 PM
- Sunday: Closed

Best Review: Cindy praised the exceptional customer service, highlighting how Gene and his team made her feel valued and supported while selecting her engagement ring.

Worst Review: Monifa expressed disappointment with how her concerns were handled, feeling that the staff's response was not as welcoming as she expected.

This overview is based on customer feedback gathered from Yelp, Google, and Facebook.