Roger L. Bishop Fine Jewelers, located at 6439 Williamson Rd, Roanoke, VA 24019, provides a welcoming atmosphere for engagement ring creation and a variety of jewelry services. The store is family-owned, with Roger Bishop bringing over 62 years of experience in the jewelry business. Accompanied by his wife, Hattie, and daughter, Suzanne, they emphasize customer satisfaction and personalized service.

The jeweler specializes in custom mountings and repair services, ensuring every piece accentuates the beauty of its gemstones. Clients have highlighted the extensive selection of jewelry, competitive pricing, and friendly service from the staff. However, there have been some critical feedback regarding customer service issues, particularly in communication and repair satisfaction.

### Overall Sentiment from Online Customer Reviews:
- Positive: 65%
- Neutral: 20%
- Negative: 15%

Reviews show a mix of appreciation for the store’s craftsmanship and customer care, while some customers experienced dissatisfaction with service quality.

### Best Review:
Angela Carraway commended the shop for its great work and selection, emphasizing the high quality of their offerings.

### Worst Review:
Alyssia C expressed frustration over a negative interaction with a staff member who hung up on her, describing the communication as unsatisfactory.

**Opening Hours:**
- Monday to Friday: 10 AM - 6 PM
- Saturday: 10 AM - 4 PM
- Sunday: Closed

**Mentioned Staff Members:**
- Roger Bishop
- Hattie Bishop
- Suzanne Bishop