Frantz Diamonds & Jewelry, Roanoke VA

Frantz Diamonds & Jewelry is a premier jewelry destination located at 2740 Ogden Rd, Cave Spring, VA 24018. The store specializes in engagement ring creation and offers a wide selection of high-quality diamonds, including custom designs. Customers have praised the knowledgeable and friendly staff, with notable mentions of owner Sherry Frantz. The store also provides services such as jewelry appraisals, gold buying, and repair services, showcasing commitment to quality and customer satisfaction.

The reviews gathered total 138, with an overall positive sentiment regarding engagement ring consultations and craftsmanship. However, some customers reported concerns about pricing and service consistency.

Overall Sentiment from Online Customer Reviews:
Positive: 85%
Neutral: 10%
Negative: 5%

**Customer Reviews Sentiment Summary**: Frantz Diamonds boasts a strong reputation for its customer service and the quality of its engagement rings. While most feedback is overwhelmingly positive, indicating satisfied customers with their purchases, a few negative remarks highlight issues related to pricing and service experiences.

Best Review:
Ginger commended the store for its impeccable quality, selection, and service, indicating a high level of customer satisfaction.

Worst Review:
Garren expressed dissatisfaction, claiming the store offered significantly lower than expected prices for selling jewelry, reflecting his negative experience.

Opening Hours:
- Monday: Closed
- Tuesday: 10:00 AM - 5:30 PM
- Wednesday: 10:00 AM - 5:30 PM
- Thursday: 10:00 AM - 5:30 PM
- Friday: 10:00 AM - 5:30 PM
- Saturday: 10:00 AM - 4:00 PM
- Sunday: Closed

Staff: Sherry Frantz (Owner)