Fink's Jewelers, located at 3545 Electric Road, Roanoke, VA 24018, is a well-regarded jeweler known for its exceptional engagement ring creation and customer service. Established in 1930, Fink's has built a reputation for quality, offering a vast selection of designer jewelry, wedding bands, and fine Swiss timepieces. The staff, including well-known associates like Erin, Kene, and Keisha, are recognized for their dedication and knowledge, often going above and beyond to assist customers in selecting the perfect engagement ring.

The store is praised for its luxurious shopping experience, with positive reviews highlighting the helpfulness and friendliness of the team. Customers appreciate the personalized attention they receive during the engagement ring selection process, with many noting how staff members guide them through the options, ensuring satisfaction with every purchase. Fink's also provides services such as jewelry repair, custom design options, and financing to accommodate various budgets.

Despite the overall positive sentiment, there have been some criticisms regarding communication and service consistency. Some customers reported delays in updates regarding their repairs or purchases.

Overall Sentiment from Online Customer Reviews:
Positive: 90%
Neutral: 5%
Negative: 5%

Fink's Jewelers has gathered a total of 481 reviews, showcasing predominantly positive experiences among its clientele.

Best Review:
A customer named Don expressed his satisfaction with the quality and personal service he received, stating that this was the only place he shops for gifts for his wife due to the excellent attention and product quality.

Worst Review:
A customer named Crystal voiced her disappointment regarding perceived poor service after spending a significant amount on a diamond ring, claiming that the treatment she received during follow-up was inadequate.

Operating Hours:
- Monday to Friday: 10 am - 6 pm
- Saturday: 10 am - 5 pm
- Sunday: Closed

Staff Members Mentioned:
- Erin
- Kene
- Keisha

* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.