PK Jewelers, located at 4802 Valley View Blvd NW Unit T63, Roanoke, VA 24012, offers a range of services focusing on fine jewelry design and repair, specializing in engagement ring creation. Established in 2008, this family-owned business prides itself on superior customer service, possessing a team with an average of over 15 years of experience in the jewelry industry. The shop features a broad selection of diamonds, gold, silver, and contemporary styles, all tailored to meet the unique needs of customers in Roanoke County.

In reviewing 28 customer reviews, PK Jewelers displays a generally positive reputation, with many praising the friendly staff and prompt service. However, some negative feedback highlights concerns about pricing and service consistency. The atmosphere leans towards satisfaction, with an estimated sentiment score of 80% positive, 15% neutral, and 5% negative.

Opening hours are as follows:

| Day | Hours |
|-----------|----------------|
| Monday | 11 am - 7 pm |
| Tuesday | 11 am - 7 pm |
| Wednesday | 12 pm - 7 pm |
| Thursday | 11 am - 7 pm |
| Friday | 11 am - 7 pm |
| Saturday | 11 am - 8 pm |
| Sunday | 12 pm - 6 pm |

Overall Sentiment from Online Customer Reviews:
Positive: 80%
Neutral: 15%
Negative: 5%

Best Review:
Dennis praised the shop owner for providing great prices and high-quality jewelry repairs, reflecting the positive service experience many customers appreciate.

Worst Review:
Denise expressed frustration over her wedding ring repair, noting repeated issues with a diamond that came loose shortly after fixing, which she felt indicated a lack of skill in the service provided.

* For this overview, customer feedback was viewed on Yelp, Google, and Facebook.