Austin & Warburton, located at 2335 West Stadium Blvd in Ann Arbor, MI, has been a beloved choice for custom jewelry, particularly engagement rings. Situated in Washtenaw County, this jeweler is known for its personalized service and dedication to craftsmanship, having served the local community since 1959.

Craig and Brenda Warburton lead the team, and their experience shines through in the design process. Customers appreciate the hands-on approach, where each piece is made to the client's desires, ensuring that every ring is unique and meaningful. The shop emphasizes custom creations, and patrons often remark on the delightful atmosphere and the passion the owners bring to their craft. However, some reviews suggest that recent changes to online and appointment-only services have left a few customers feeling uncertain about accessibility.

Customer Sentiment: Approximately 80% of clients leave highly satisfied, while about 10% have neutral views, and another 10% have raised concerns regarding service transitions.

Opening Hours:
- By Appointment Only

Best Review: Zac shared that his experience was exceptional, highlighting the owner's expertise and how they felt truly guided throughout the appraisal and repair of a family engagement ring.

Worst Review: H B. felt disappointment when her resizing request didn't align with the fast service that she had anticipated, mentioning a disconnect in communication regarding the time frame.

This overview is based on customer feedback gathered from Yelp, Google, and Facebook.