Schlanderer & Sons, located at 208 South Main Street in Ann Arbor, MI, has been a beloved local jeweler since 1933, making it a staple in the community. This family-owned store specializes in custom engagement rings and fine jewelry, and offers a range of services including watch repairs and jewelry customization.
The staff, led by Chuck Schlanderer, is frequently praised for their friendly demeanor and personalized service. Customers often share their delightful experiences of working with knowledgeable team members who take the time to understand their visions for engagement rings, guiding them thoughtfully through the design process. Reviews reflect a high level of satisfaction, with many appreciating the extensive selection of unique, handcrafted pieces and active listening to their needs.
Customer Sentiment: Approximately 80% of customers report being highly satisfied, while 10% feel just neutral, and another 10% have encountered some service issues.
**Opening Hours:**
- Monday: Closed
- Tuesday: 9:30 AM – 5:30 PM
- Wednesday: 9:30 AM – 5:30 PM
- Thursday: 9:30 AM – 5:30 PM
- Friday: 9:30 AM – 5:30 PM
- Saturday: 9:30 AM – 5:30 PM
- Sunday: Closed
Best Review: Jessica raved about the superb selection and personalized service, expressing her joy in finding a one-of-a-kind engagement ring that truly captured her vision.
Worst Review: Karen felt disappointed after a resizing service left her feeling undervalued and indicated that her concerns were not addressed satisfactorily by the team.
This overview is based on customer feedback gathered from Yelp, Google, and Facebook.
Positivity Score: 85%
Total Customer Feedback Reviewed: 75
Store Phone Number: 7346620306