Helzberg Diamonds, located at 418 Briarwood Cir, Ann Arbor, MI 48108, is a notable jeweler specializing in the creation of exceptional engagement rings. The store offers a range of services including in-store shopping and jewelry customization. Customers appreciate the selection of ethically sourced diamonds, as well as the knowledgeable staff who are eager to assist in finding the perfect piece that reflects individual style and preferences.
The overall sentiment from online customer reviews is generally positive, with approximately 75% of customers expressing satisfaction with their experience, 15% neutral, and 10% negative comments regarding service delays and inventory issues.
Opening Hours:
- Monday: 10 AM - 8 PM
- Tuesday: 10 AM - 8 PM
- Wednesday: 11 AM - 8 PM
- Thursday: 10 AM - 8 PM
- Friday: 10 AM - 9 PM
- Saturday: 10 AM - 9 PM
- Sunday: 12 PM - 6 PM
Reviews highlighted that while the quality of the jewelry is praised, some customers felt that the staff could be more attentive during busy hours.
Best Review: Jessica noted the stunning variety of engagement rings available and commended the staff for their helpfulness in making her selection process enjoyable and stress-free.
Worst Review: Mark expressed frustration over a delayed order and claimed that communication regarding the status of his purchase could have been improved.
*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 82.5%
Total Customer Feedback Reviewed: 2
Store Phone Number: 7342226356