Custom Jewelers of Richardson, located at 2050 N Collins Blvd, Suite 109 in Richardson, TX, is a fantastic choice for those seeking custom engagement ring creations. This family-owned jewelry store has a warm and welcoming atmosphere that makes you feel at home as soon as you step inside.
The team, which includes experienced artisans Julie and Cindy, is known for their exceptional craftsmanship and dedication to customer satisfaction. Reviews frequently highlight their ability to listen to customers' ideas and guide them to create truly unique pieces that reflect personal styles. With a focus on designing beautiful engagement rings, they also offer a variety of services, including jewelry repairs and custom designs.
While many customers rave about their experiences, a few have encountered minor issues with timelines and communication. Overall, the sentiment is overwhelmingly positive, with approximately 90% of customers expressing high satisfaction with their purchases and experiences.
Opening Hours:
- Monday: Closed
- Tuesday: 10:00 AM – 5:00 PM
- Wednesday: 10:00 AM – 5:00 PM
- Thursday: 10:00 AM – 5:00 PM
- Friday: 10:00 AM – 5:00 PM
- Saturday: 10:00 AM – 2:00 PM
- Sunday: Closed
Best Review: Erica emphasized how Julie and Cindy transformed her grandma's 50th anniversary ring, praising their patience and outstanding customer service throughout the process.
Worst Review: Tim expressed disappointment over the inconsistencies in service, feeling that his concerns regarding watch repairs weren't taken seriously.
This overview is based on customer feedback gathered from Yelp, Google, and Facebook.
Positivity Score: 95%
Total Customer Feedback Reviewed: 30
Store Phone Number: 9727610323