Govindji's Jewelers, Richardson TX

Govindji's Jewelers, located at 245 N Central Expressway, Richardson, TX 75080, operates in Dallas County. This jeweler specializes in engagement ring creation and offers a wealth of knowledge and a dedicated customer service experience. Customers have praised the staff, particularly mentioning team members like Himesh and Yogesh, for their expertise and willingness to assist with detailed inquiries about engagement rings and luxury timepieces.

The store provides a wide range of jewelry options, including 22K gold, diamond pieces, and luxury timepieces. Many reviewers noted the elegant atmosphere and the lack of pressure from staff during the purchasing process, creating a comfortable environment for choosing such significant purchases.

However, some reviews highlight concerns regarding the inconsistency in customer service. Certain customers felt overlooked or underserved, particularly if they did not fit the typical demographic of the business's primary clientele. This uneven service experience has been pointed out as an area needing improvement.

Overall sentiment from online customer reviews:
Positive: 60%
Neutral: 10%
Negative: 30%

Highlight Reviews:
Best Review: A customer praised the exceptional service provided by the staff, specifically mentioning how Himesh was instrumental in making a seamless engagement ring purchasing experience. They appreciated the attentive and knowledgeable team, which contributed significantly to their satisfaction.

Worst Review: A reviewer expressed disappointment over the lack of attention received, feeling ignored while browsing engagement rings. They mentioned that their experience differed greatly from what they expected based on the store's reputation.

Operating Hours:
- Monday: 12 PM - 6 PM
- Tuesday: Closed
- Wednesday: 12 PM - 6 PM
- Thursday: 12 PM - 6 PM
- Friday: 12 PM - 6 PM
- Saturday: 12 PM - 6 PM
- Sunday: 12 PM - 6 PM

Staff Members Mentioned:
- Himesh
- Yogesh

*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.