Winfield's Jewelry, located at 129 N Plano Rd, Richardson, TX 75081, is a well-regarded jeweler specializing in engagement ring creation and provides a variety of jewelry services, including custom pieces, repairs, and watch battery replacements. The store is known for its knowledgeable staff, with many customers highlighting Garrett's expertise and personal service.

While Winfield's has many positive sentiments, there are also some negative reviews regarding customer service post-ownership change. Overall, the store maintains a good reputation in the community, with many appreciating the craftsmanship and quality of the jewelry.

Operating hours are:
- Monday: Closed
- Tuesday: 10:00 AM - 6:00 PM
- Wednesday: 10:00 AM - 6:00 PM
- Thursday: 10:00 AM - 6:00 PM
- Friday: 10:00 AM - 6:00 PM
- Saturday: 10:00 AM - 4:00 PM
- Sunday: Closed

Overall Sentiment from Online Customer Reviews:
The overall sentiment of customer reviews is mixed, reflecting both positive and negative experiences. Approximately 60% of reviews are positive, 20% are neutral, and 20% are negative.

Best Review:
Cynthia appreciated the staff's friendliness and helpfulness, noting that they provided effective and considerate tips to maintain her jewelry in great condition.

Worst Review:
Pam expressed her dissatisfaction with the new ownership after Winfield's retired, criticizing the lack of respect for health protocols in the store.

*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.