Skatell's Jewelers, located at 217 East Blackstock Road, Spartanburg, SC 29301, is a well-regarded jewelry store known for its exceptional engagement ring creation and outstanding customer service. With a history stretching back to 1964, the store is family-owned and operated, maintaining a legacy of quality craftsmanship and personalized service in Spartanburg County.
The store specializes in a wide array of services, including custom ring design, expert jewelry repairs, and comprehensive diamond selections. Customers appreciate the knowledgeable staff, including notable team members like Beth, Christy, and Debra, who are dedicated to making the experience enjoyable and stress-free. The store is known for listening attentively to customer preferences and ensuring that every ring reflects the individual style and desires of the buyer.
In total, 422 reviews have been collected, showcasing a generally positive sentiment towards the shopping experience provided by Skatell's Jewelers.
Overall Sentiment from Online Customer Reviews:
- Positive: 92%
- Neutral: 5%
- Negative: 3%
The majority of reviews highlight the warm and welcoming atmosphere, with customers often mentioning the attentive communication and expertise of the staff. However, a small percentage of negative feedback reflects isolated experiences concerning wait times or resizing issues.
Best Review:
Michelle noted that the staff was empathetic and passionate about helping her find the perfect engagement ring, expressing immense gratitude for their dedication and service.
Worst Review:
Shea experienced poor customer service during a visit, feeling neglected as employees assisted other customers, which led her to leave without making a purchase.
**Operating Hours:**
- Monday: 10:00 AM - 6:00 PM
- Tuesday: 10:00 AM - 6:00 PM
- Wednesday: 10:00 AM - 6:00 PM
- Thursday: 10:00 AM - 6:00 PM
- Friday: 10:00 AM - 6:00 PM
- Saturday: 11:00 AM - 3:00 PM
- Sunday: Closed
Staff Members: Beth, Christy, Debra
*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
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