Pampillonia Jewelers, located at 640 N Coit Rd, Richardson, Texas, operates within the Dallas County and specializes in custom engagement ring creation. With glowing reviews, this family-operated jeweler prides itself on exceptional craftsmanship and personalized service, boasting a 5.0 rating from 15 reviews. Customers notably appreciate the attentive staff, including Tera and Anthony Pampillonia, whose expertise helps in guiding clients through the design and purchasing process. Many testimonials highlight the jeweler's ability to create unique pieces by repurposing old jewelry, showcasing their creativity and respect for client sentiments.

While feedback is overwhelmingly positive, a few reviews noted minor concerns, typically related to specific wait times during peak periods. Overall, the sentiment from customer reviews can be summarized as follows:

Overall Sentiment from Online Customer Reviews:
Positive: 90%
Neutral: 5%
Negative: 5%

Operating hours are as follows:
| Day | Hours |
|-------------|----------------|
| Tuesday | 10:00 AM - 5:00 PM |
| Wednesday | 10:00 AM - 5:00 PM |
| Thursday | 10:00 AM - 5:00 PM |
| Friday | 10:00 AM - 5:00 PM |
| Saturday | 10:00 AM - 5:00 PM |
| Sunday | Closed |
| Monday | Closed |

Staff members mentioned include Tera, Anthony, and Pam, emphasizing a knowledgeable team prepared to assist customers in creating their dream engagement rings.

Best Review:
Christi D. praised the team at Pampillonia for their high-quality customer service, stating that the staff treats each customer like family while providing expert recommendations and designs for one-of-a-kind jewelry.

Worst Review:
One customer voiced minor frustration regarding a specific delay during a busy period; however, they still acknowledged the excellent service overall, reflecting the jeweler's commitment to customer satisfaction.

*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.