Elite Fine Jewelry Crafting, located at 505 Bishop Ave, Ste B, Richardson, TX 75081, is a prominent jeweler specializing in the creation of exquisite engagement rings and fine jewelry. The store is known for its custom bridal designs and offers a wide selection of high-quality jewelry crafted locally. The team at Elite, led by owner A.J., prides itself on providing exceptional customer service, ensuring clients feel valued and respected throughout their experience.
The operating hours are as follows:
- Monday: 8:30 AM - 5:30 PM
- Tuesday: 8:30 AM - 5:30 PM
- Wednesday: 8:30 AM - 5:30 PM
- Thursday: 8:30 AM - 5:30 PM
- Friday: 8:30 AM - 5:30 PM
- Saturday: Closed
- Sunday: Closed
In total, 203 reviews were analyzed to gauge the reputation of Elite Fine Jewelry Crafting.
Overall Sentiment from Online Customer Reviews:
Positive sentiment: 56%
Neutral sentiment: 20%
Negative sentiment: 24%
Customers frequently commend the staff for their friendly and knowledgeable service, particularly highlighting their expertise in designing custom engagement rings. However, some negative reviews reveal dissatisfaction with specific experiences regarding repairs and communication issues.
Best Review:
Michael praised the jeweler’s exceptional customer service and quality craftsmanship during his interactions to have a watch cleaned, expressing a desire to return for future needs.
Worst Review:
A customer named Michael reported frustration after taking a watch for cleaning, only to find that the service led to additional issues that required further repairs from an authorized dealer.
*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.
Positivity Score: 66%
Total Customer Feedback Reviewed: 203
Store Phone Number: 9722343429