Central Diamond Center in Richardson, TX, is a prominent jeweler specializing in custom engagement ring creation. With a strong reputation built over 30 years, this family-operated store is known for its exceptional customer service and high-quality craftsmanship. The founders, Eli and the team, focus extensively on customer needs, offering services like appraisals, jewelry repair, and gold buying.

Located at 818 S Central Expy #1, Richardson, TX 75080, the store operates in Dallas County. The dedicated team offers a personalized experience for those seeking the perfect engagement ring, ensuring quality and customer satisfaction at every step of the process. The store has received a considerable number of reviews, totaling 89, with mixed sentiments reported.

Overall Sentiment from Online Customer Reviews:

Positive: 75%
Neutral: 15%
Negative: 10%

Positive reviews often highlight the friendly atmosphere and knowledgeable staff, with customers praising the quality of custom rings and the assistance received during the purchasing process. On the downside, some negative feedback reflects issues with communication, as well as dissatisfaction with certain repairs and customer service responses.

Best Review:
A customer named Brittany expressed how pleased she was with the friendly service when getting a gold necklace repaired. She noted their willingness to assist even beyond routine business, emphasizing their genuine care for customers.

Worst Review:
Another customer named A M mentioned concerns regarding a diamond ring purchase, stating the jeweler promised higher standards but delivered a product that didn't meet expectations. This led to feelings of disappointment about both pricing and service integrity.

Opening Hours:
- Monday: 10:00 AM - 6:00 PM
- Tuesday: 10:00 AM - 6:00 PM
- Wednesday: 10:00 AM - 6:00 PM
- Thursday: 10:00 AM - 6:00 PM
- Friday: 10:00 AM - 6:00 PM
- Saturday: 11:00 AM - 6:00 PM
- Sunday: Closed

*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.