Borinquen Jewelry, located at 629 E Tremont Ave, Bronx, NY 10457, offers a range of services with a focus on engagement ring creation. The shop is known for its reasonable pricing and negotiation flexibility, making it an appealing choice for those seeking personalized jewelry options. Customers have highlighted both the quality of service and the variety of products available, especially brand name watches like Citizen, Seiko, and Bulova.
The store operates in a county with both positive and negative feedback from customers. Positive reviews indicate that many patrons appreciate the knowledgeable staff and the welcoming atmosphere, feeling treated as loyal customers. However, negative reviews have mentioned issues with professionalism, particularly concerning recent staff changes, with some customers expressing dissatisfaction with the service quality and pricing transparency.
Overall Sentiment from Online Customer Reviews:
Positive: 63%
Neutral: 20%
Negative: 17%
Opening Hours:
- Saturday: 10 AM - 6 PM
- Sunday: 10 AM - 6 PM
- Monday: 10 AM - 6 PM
- Tuesday: 10 AM - 6 PM
- Wednesday: 10 AM - 6 PM
- Thursday: 10 AM - 6 PM
- Friday: 10 AM - 6 PM
Staff members mentioned in reviews include Pete and John.
Best Review: A customer named Angel Rivera noted excellent customer service, reasonable prices, and appreciation for being treated with kindness while creating custom jewelry.
Worst Review: Ray N. complained about the new ownership, describing high interest and service fees that he felt were excessive after pawning his jewelry, expressing distrust in the business due to these experiences.
*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.
Positivity Score: 73%
Total Customer Feedback Reviewed: 31
Store Phone Number: 7187313443