Fordham Gold Mine, located at 50 E Fordham Rd, Bronx, NY 10468, is a jewelry store known for its diverse selection and services, particularly in engagement ring creation. Customers can reach the store by phone at (718) 561-3991. This jeweler offers a range of services including jewelry repair, customization, and a variety of gold and diamond pieces to suit different tastes and budgets. The staff, including the owner known as Jay, has been noted for their efforts in working with clients on their specific needs and budgets.
Overall, the store has garnered mixed reviews from the 88 total reviews analyzed.
Overall Sentiment from Online Customer Reviews:
Positive: 27%
Neutral: 15%
Negative: 58%
Positive sentiments often highlight the reasonable pricing, good selection, and commendable customer service provided by the staff. However, negative sentiments frequently focus on issues of perceived dishonesty about product quality, unprofessional interactions, and difficulties with returns or refunds.
Best Review:
Chris praised the store for its excellent customer service, noting a great selection of products at good prices.
Worst Review:
Nick expressed serious dissatisfaction after a troubling experience, detailing various issues with the service received and the quality of the items purchased, resulting in a loss of trust in the business.
**Opening Hours:**
- Monday: 11:00 AM - 7:00 PM
- Tuesday: 11:00 AM - 7:00 PM
- Wednesday: 11:00 AM - 7:00 PM
- Thursday: 11:00 AM - 7:00 PM
- Friday: 11:00 AM - 7:00 PM
- Saturday: Closed
- Sunday: 11:00 AM - 7:00 PM
Staff members mentioned include Jay.
*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 34.5%
Total Customer Feedback Reviewed: 88
Store Phone Number: 7185613991