Brown's Jewelers, located at 5690 Riverdale Avenue, Bronx, NY, offers a charming and reliable experience for those seeking to create beautiful engagement rings and other fine jewelry. Renowned for their exemplary customer service, the store has received a plethora of positive reviews, highlighting the staff's expertise and the personalized approach to jewelry design. Customers have praised the owner's friendly demeanor and professional guidance, ensuring that each piece is crafted with care and precision.
Operating hours are as follows:
- Tuesday to Friday: 10 AM - 6 PM
- Saturday: 10 AM - 5 PM
- Closed on Sundays and Mondays
This jeweler specializes in engagement ring creation, custom designs, watch and clock repairs, along with providing an impressive selection of fine jewelry and giftware. Their commitment to quality and reasonable pricing makes them a standout choice in the Bronx.
Overall Sentiment from Online Customer Reviews:
Positive sentiment: 90%
Neutral sentiment: 8%
Negative sentiment: 2%
Customers consistently express satisfaction with the service and quality provided. The majority highlight the friendly and knowledgeable staff, though a few voices mentioned minor concerns regarding the pricing or experience.
Best Review: A customer named Eric noted that the service was outstanding; they found the staff knowledgeable and appreciated the quick turnaround on repairs.
Worst Review: In contrast, a reviewer named Heather pointed out disappointment with the store's handling of a repair after issues arose, questioning their warranty policy.
* For this overview, customer feedback was viewed on Yelp, Google, and Facebook.
Operating Hours:
| Day | Hours |
|-----------|--------------------|
| Tuesday | 10 AM - 6 PM |
| Wednesday | 10 AM - 6 PM |
| Thursday | 10 AM - 6 PM |
| Friday | 10 AM - 6 PM |
| Saturday | 10 AM - 5 PM |
| Sunday | Closed |
| Monday | Closed |
Staff Mentioned: John (Manager)
Positivity Score: 94%
Total Customer Feedback Reviewed: 74
Store Phone Number: 7185492730