L.J.I. Jewelry, located at 3021 Westchester Ave, Bronx, NY 10461, is celebrated for its quality engagement ring creation and attentive service. The jeweler has been a part of the Bronx community for over 20 years, providing a range of services, including custom jewelry design, jewelry repair, and specialized sales for both men's and women's jewelry. The staff, including experienced sales specialists Michelle and Noemi, are known for their personalized customer service and commitment to fair prices.
After analyzing 56 customer reviews, the overall sentiment reflects a favorable atmosphere at L.J.I. Jewelry, with approximately 85% positive feedback, 10% neutral, and 5% negative sentiments.
The positive reviews frequently mention the knowledgeable and friendly staff, particularly highlighting Michelle's excellent service and ability to guide customers through the engagement ring selection process. Conversely, a few negative reviews touch upon inconsistent experiences regarding service quality and pricing transparency.
Best Review: Customer Josephine praised the store for its exceptional service and quality, noting the staff's accommodating nature and the great prices offered.
Worst Review: Viola expressed dissatisfaction with the professionalism and quality of the jewelry she received, suggesting that improvements are needed.
* For this overview, customer feedback was viewed on Yelp, Google, and Facebook.
**Opening Hours:**
- Tuesday: 10:30 AM - 6:00 PM
- Wednesday: 10:30 AM - 6:00 PM
- Thursday: 10:30 AM - 6:00 PM
- Friday: 10:30 AM - 6:00 PM
- Saturday: 10:30 AM - 5:00 PM
- Sunday: Closed
- Monday: Closed
Staff Members:
- Michelle (Sales Specialist)
- Noemi (Sales Specialist)
Positivity Score: 90%
Total Customer Feedback Reviewed: 56
Store Phone Number: 7189311932