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Brilliant Earth, located at 100 Fillmore St., Ste. 200, Denver, CO 80206, is a noteworthy jeweler specializing in ethically sourced engagement rings and fine jewelry. Operating in Denver County, the showroom provides a unique, low-pressure experience for couples embarking on their journey to find the perfect engagement ring. Customers appreciate the knowledgeable staff and personalized service, which includes comprehensive guidance on diamond selection and options, available from a curated collection that reflects sustainability and ethical practices.
The store operates daily from 10:00 AM to 7:00 PM, offering a range of services such as direct guidance through engagement ring creation, custom design consultations, and product education. Notable staff members include Claire and Evelyn, both recognized for their expertise and attentiveness.
Overall Sentiment from Online Customer Reviews:
Positive: 60%
Neutral: 20%
Negative: 20%
Highlight Reviews:
Best Review: A customer praised a staff member named Claire for her incredible knowledge and support, making the experience enjoyable and informative while assisting them in narrowing down their engagement ring preferences.
Worst Review: Another review highlighted significant dissatisfaction related to customer service communication issues about a faulty diamond setting and overall experience that felt dismissive and unsupportive from the staff.
* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
| Opening Hours |
|---------------|
| Monday - Sunday 10:00 AM - 7:00 PM |
Staff Members:
- Claire
- Evelyn
Positivity Score: 70%
Total Customer Feedback Reviewed: 304
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