Kay Jewelers, located in the Cherry Creek Shopping Center at 3000 E First Ave., Ste. 157, Denver, CO 80206-5638, is a notable destination for engagement ring creation and fine jewelry. Known for its extensive selection of both men's and women's jewelry, this store focuses heavily on customer service, providing a welcoming atmosphere that encourages engagement ring consultations.

Customers have reported positive experiences with the knowledgeable staff, including notable mentions of Dianne, Tony, and Scott, who are praised for their helpfulness and ability to guide clients through the selection process. While the store has received a range of reviews, there are positive sentiments about the personalized service and patience shown towards clients searching for the perfect ring. The team is committed to creating unique engagement rings tailored to individual needs and budgets.

However, there are instances of dissatisfaction, particularly regarding communication and delivery timelines. Some customers have reported issues with follow-up on repairs and order accuracy, leading to frustration.

Overall Sentiment from Online Customer Reviews:
Positive: 60%
Neutral: 20%
Negative: 20%

Kay Jewelers operates in Denver County, providing a range of services that include jewelry maintenance and repair, custom and special orders, diamond upgrades, gold exchanges, and appraisals.

Operating Hours:
- Saturday: 10:00 AM - 9:00 PM
- Sunday: 11:00 AM - 6:00 PM
- Monday: 10:00 AM - 8:00 PM
- Tuesday: 10:00 AM - 8:00 PM
- Wednesday: 10:00 AM - 8:00 PM
- Thursday: 10:00 AM - 8:00 PM
- Friday: 10:00 AM - 9:00 PM

Staff Members Mentioned: Dianne, Tony, Scott

Best Review: A customer highlighted the exceptional service received from Dianne, noting her patience and helpfulness in selecting the perfect engagement ring.

Worst Review: Another customer expressed disappointment with the lack of communication regarding a ring order, stating that issues were not addressed by the staff and the overall experience felt unsatisfactory.

* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.