Victoriana Antique & Fine Jewelry is a renowned jewelry establishment located in Denver, Colorado, specializing in antique and estate jewelry, particularly unique engagement rings. With over 45 years of experience in serving the Denver metro area, this store is recognized for its extensive selection of pieces ranging from the early 1800s to the 1950s. Customers have highly praised the knowledgeable staff, including owner David Prebble and manager Zach, for their friendly service and their efforts to create a pressure-free environment for customers seeking the perfect engagement ring.
The brick-and-mortar store is noted to have closed, which might affect its accessibility for new customers, but it has left a lasting impression on many who visited. Patrons have appreciated the vast array of vintage and one-of-a-kind rings, as well as the expertise provided when selecting and customizing jewelry. However, there are negative remarks concerning customer service experiences, particularly regarding perceived dismissiveness from staff during inquiries about appraisals and repairs.
Overall Sentiment from Online Customer Reviews:
Positive: 65%
Neutral: 25%
Negative: 10%
**Opening Hours:**
| Day | Hours |
|-----------|-----------------------|
| Monday | 12:00 PM - 6:00 PM |
| Tuesday | 12:00 PM - 6:00 PM |
| Wednesday | 12:00 PM - 6:00 PM |
| Thursday | 12:00 PM - 6:00 PM |
| Friday | 12:00 PM - 6:00 PM |
| Saturday | 12:00 PM - 6:00 PM |
| Sunday | Closed |
**Staff Members:**
David Prebble
Zach
Best Review:
A customer highlighted their satisfaction with the store's commitment to providing a wide range of unique and vintage engagement ring options, expressing appreciation for the helpfulness of staff members in creating a pleasant shopping experience and not applying pressure during the purchasing process.
Worst Review:
Another customer reported a negative interaction regarding a resize inquiry, feeling uncomfortable with the staff’s responses to straightforward questions, which led them to suggest exploring other options for jewelry services.
*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 77.5%
Total Customer Feedback Reviewed: 40
Store Phone Number: 3035735049