Oster Jewelers, located at 251 Steele St #101, Denver, CO 80206, stands out as a premier destination for custom engagement ring creation in Cherry Creek North, Denver County. Known for its exquisite selection and a personalized touch, this family-owned boutique has cultivated a reputation over the years for both unique designs and top-tier customer service.
Owned by Jeremy and Melissa Oster, the team here is dedicated to helping couples find or create the perfect engagement ring that reflects their love story. Customers often rave about the knowledgeable and friendly staff who take the time to understand each client's vision, guiding them through the exciting design process. From custom settings to selecting the ideal diamond, Oster Jewelers makes the experience both enjoyable and memorable.
However, while many testimonials are filled with praise, a handful of reviews come from customers who experienced notable setbacks, particularly regarding communication and order fulfillment.
Customer Sentiment: Approximately 80% of customers express deep satisfaction, while 10% report neutral experiences, and another 10% voice concerns over service.
Opening Hours:
Thursday - Friday: 11 AM - 5 PM
Saturday: 11 AM - 4 PM
Sunday - Wednesday: Closed
Best Review: David highlighted his positive experience, noting how the staff, especially Nancy, helped him select a unique engagement ring that his fiancée absolutely adores, emphasizing a wonderful and personal shopping experience.
Worst Review: Nicole mentioned feeling frustrated with the store's return policy after her husband spent a significant amount on jewelry but found the process of using store credit less than ideal.
This overview is based on customer feedback gathered from Yelp, Google, and Facebook.
Positivity Score: 85%
Total Customer Feedback Reviewed: 60
Store Phone Number: 3035721111