Sarah O. Jewelry, located at 4301 Tennyson St, Denver, Colorado 80212, is a woman- and Latina-owned jewelry store renowned for its custom engagement rings and fine jewelry design. Known for its unique, stylish pieces, the store offers personalized services, including engagement ring creation, custom jewelry design, and various fine jewelry options. Customers appreciate the welcoming atmosphere and the attentive service provided by skilled staff members like Becca, Haley, and Taylor, who guide clients through every step of the design process, ensuring each piece is a reflection of the customer's vision.

Despite the positive feedback regarding design and customization services, some customers have reported instances of less-than-stellar customer service and inconsistent experiences during busy times. It's clear that customer satisfaction can vary, with some valuing the personalized service while others felt overlooked during their visits.

Overall sentiment from online customer reviews:
Positive: 72%
Neutral: 16%
Negative: 12%

Highlight Reviews:
Best Review: A delighted customer praised the exceptional service received while creating a custom engagement ring and reflected on the attentive and knowledgeable staff throughout the process, specifically mentioning Becca's contributions.
Worst Review: A customer expressed disappointment regarding the customer service experience, feeling ignored during a visit to the store despite the fewer customers present and receiving poor assistance while trying to seek help.

Operating Hours:
| Day | Hours |
|-----------|---------------------------|
| Monday | 11:00 AM - 6:00 PM |
| Tuesday | 11:00 AM - 6:00 PM |
| Wednesday | 11:00 AM - 6:00 PM |
| Thursday | 11:00 AM - 6:00 PM |
| Friday | 11:00 AM - 6:00 PM |
| Saturday | 11:00 AM - 6:00 PM |
| Sunday | 11:00 AM - 5:00 PM |

Staff members mentioned include Becca, Haley, and Taylor.

*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.